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April 18, 2018

By cbdmovers

Customer from Perth, WA, Sharing his Experience

One of our client from Perth called us, he had office stuff that required to be moved to another location. This was a very short notice however our agent checked the availability with dispatch department. Customer wanted to move an office item which includes office desks, chairs and book cases etc. Moreover, there was one flight of stairs involved in the move. This was an office move so customer wanted to do it at a preferred time. As per the nature of the business and our policies we provide a time window instead of Fix time but our agent understood the urgency of the customer and personally contacted with the concerned department to arrange a fix time so that we can help the customer in this situation and make our customer happy. As there were a lot of special requirement of the customer but still our agent provided the best deal. We always make sure that we are providing the best services to the customer and in this our excellent coordination within the department is one of the important and helpful factor, our sales representative takes the full responsibility of their customers and keep a follow up at every step until job gets finished as per the customer’s requirement.

Our movers are the backbone of our company, as per the customer we were great. Our movers in Perth always do job with due care and enthusiasm. As per our client our movers reached at customer’s place as per the committed time and completed the job with full enthusiasm which lead to excellent work and made our client extremely happy.  We were polite, professional and very fast. Our client is happy not because of the prices we had offered him but also the overall customer handling and great work done by our movers.
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