To ensure, we are able to consider your request for complaint, please read the information below carefully first and then answer the questions in the Damage Report Section.
1. Please fill the form completely and provide as much detailed information as you can.
2. Use the additional information box if you wish to provide more information or if you wish to provide information which is not covered in the questions
3. Upload pictures of the damaged items, pictures should clearly convey the extent of the damage as well as its location on the item claimed. Provide a distance shot of the entire item with the damage visible. If necessary provide a close up picture showing the extent and nature of the damage. Please use some indicator of relative size such as a coin or a ruler. Please identify each picture and what is depicted. Unidentified pictures may delay processing of your claim. If you are submitting photographs please document your name and the item being depicted on the back.
4. Provide Receipt/proof of purchase for damaged items and also mention manufacturer, model information and year purchased.
1300 223 668
