One of our customers called us from Brisbane to get a quote to move his stuff. Our agent thoroughly understood the requirement of customer and offered him the best quote with a required truck that was equipped with the latest equipment and innovative tools.
At CBD, we always try to provide best of our services according to the customer’s requirement.
So, our sales agent checked the availability with our dispatch team and confirmed the booking for the customer. Our best teamwork and coordination provide excellent moving experience to the customers. At the same time, we used to talk with the movers to complete the job on time without any hassles. The customer was really happy to book his consignment with us. Our movers were arrived by the given time and they also called to the customer to let him know, they were on their way. The movers started their work without wasting time. The customer was happy to see that movers are being very polite and working so fast. The couch was so big and heavy that it seemed quite difficult to move out from the door. The movers wrapped the stuff with the help of blankets and straps to ensure the safety. They worked with full efforts and ultimately, they carried out the couch from the door, carefully and loaded it on the truck. As the couches were 2 in numbers, so the movers worked hard double time for the same. As the professional movers, we have acquired the desired knowledge and skills needed for safely and properly pack up all of our customers’ belongings in a quick and efficient manner. Once the whole stuff was loaded on the truck, the movers quickly departed for the drop-off location and reached there before the given time. The customer was shifting to the second floor and there were two flights of stairs to take the stuff. Movers walked up and down stairs many times, but still, they were working very fast to finish the job on time. The moment, job was finished; the customer was excited to see that movers finished the job in less than given time. So, we helped to save the time & money of the customer, as it was the working day, and our customer wanted to go to his workplace also. Moreover, the customer didn’t carry the complete cash at that time but our movers never forget to carry the FPOS machine for the best convenience of our customer. Finally, our movers also waived off the charges for the flight of stairs to the customer. Our agent knows the value of customer’s stuff, so they always remain in touch with the movers during the whole moving job to ensure safe loading or unloading of all the items and also finish the job on time. Our customer was quite happy with the discount offered and the overall moving job done by the CBD Movers™.
As per our customer’s view, when compared to other companies, CBD Movers provides the best moving service at an economical price. So, our customer was pleased to have one of the great experiences from our services that helped us to gain his long-term relationship.